Congrats on making the swap and doing your part to contribute to a more sustainable future! Please remember, you will have 5 business days (starting the day after delivery) to return your old iPhone to The Swap Club. Failure to return your iPhone, or failure to return an iPhone that does not meet our eligibility requirements will result in a fee. 

Due to the nature of our swap service, once you ship your iPhone back to us we will not be able to return it back to you. Should you have any issues with your replacement device, please reach out to 

We ask that you spend 24 hours testing your swap iPhone before you send your old one back to us to ensure you are 100% satisfied. Enjoy your iPhone!

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