AirPod Swap Eligibility
If your AirPods are in one or more of the following conditions, you are NOT ELIGIBLE for our swap exchange.
- Broken or have broken mesh
- Permanently stained or discolored
- Cracked or with deep dents
- Water damaged or corroded
- AirPods are fake
- Cannot power on
- Microphone does not work
- Flashing green light status on charging case
Please note, if your charging case is no longer working, replacement AirPods alone will not function with your current charging case. Please include a charging case at checkout!